+33 (0)4 50 04 71 63355
Your tourist office

Your tourist office

Personalised advice, quality information. As real experts on the region, the team of the Office brings you their expertise and their advice to discover the destination, and suggest the offer best adapted to your needs.

Do you wish to organise an unforgettable trip?

Come and meet us!

Tourist Office Reception of the Genevois

Vitam, 500 route des Envignes
74160 Neydens
GPS Co-ordinates: 46.123165, 6.096929

+33 (0)4 50 04 71 63
info[at]tourisme-genevois.fr

www.tourisme-genevois.fr 

Opening hours

Open from 10:00 to 13:00 and from 14:00 to 18:00 

All year round: Monday, wednesday, Friday and Saturday 
From Monday to Saturday during zone A school holidays, closes at 17:00 on Tuesdays.

And from mid July to mid August Sundays from 10:00 to 14:00.

Tourist Office Reception of Annemasse

57 avenue de la Gare
74100 Annemasse

+33 (0)4 50 95 07 10
ot[at]annemasse-tourisme.com

www.annemasse-tourisme.com 

Opening hours

From 02/01 to 29/01 - From 02/10 to 20/10 - From 06/11 to 22/12
From Monday to Friday between 9:30 am and 12:30 pm and between 1:30 pm and 5:30 pm.

From 30/01 to 30/06 - From 28/08 to 01/10 - From 21/10 to 05/11 - From 23/12 to 31/12
From Monday to Friday between 9:30 am and 12:30 pm and between 1:30 pm and 6 pm and on Saturday between 9:30 am and 12:30 pm and between 1:30 pm and 4 pm.

From 01/07 to 27/08
From Monday to Saturday between 9:30 am and 12:30 pm and between 1:30 pm and 6 pm and on Sunday between 9:30 am and 1:30 pm.

Closed exceptionally on January 1st, May 1st, November 1st, November 11th and December 25th.

Our services

  • A trilingual welcome
  • Sale of hiking guides
  • Free wifi access
  • Documentation available 8:00 to 22:00 even when the reception is closed
  • Personalised interview, by appointment, with a trip advisor
  • Sale of tickets for local events...
  • Take a few minutes to give us your opinion of the Tourist Office !

Take a few minutes and give your opinion about the tourist office !

FEEDBACK QUESTIONNAIRE

The Tourist Office of Sain-Julien and the Genevois has the Qualité Tourisme™ brand

In order to ensure an optimal service, to best respond to the expectations and needs of our visitors, our partners and representatives... as well as those of the employees of our organisation, all while actively contributing to the development of our region , the Tourist Office of Saint Julien and the Genevois in engaged in recognised process, QUALITE TOURISME of which these are the main criteria: 

Commitments to the public
Optimise the management and provision of tourist information. 
Offer clear and precise regional tourist information.
Facilitate the distribution of information 24/7.
Offer tourism services adapted to the desires and needs of the clients. 
Ensure a personal and friendly welcome, thanks to competent staff who are trained to listen. Deal with suggestions and complaints.
Improve the accessibility and visibility of the Tourist Office. Guarantee the cleanliness and confort of the sites.
Commitments to the professionals

Enhance local resources.
Be part of a global process of development of the region in conjunction with the projects of the Federation of Municipalities of the Genevois and its representatives.
Work with local and regional tourist networks. 
Assist the shareholders of projects.
Inform by means of workshop, an observation of the treds in tourism and a quarterly professional newsletter.
Commitments to the staff of the Office
Continuously train to gain flexibility and efficency in the profession.
Maintain the dynamic and the motivation of the work team.
Promote participatory processes and career advancement.
Appoint a quality advisor to co-ordinate actions.
Commitments to the future of the destination
Respect an environmental charter. 
Encourage initiatives in favour of sustainable development and quality.
Promote certified establishments as well as eco-responsible processes.

Useful links
http://www.entreprises.gouv.fr/qualite-tourisme
http://questionnaire-qualite-tourisme.fr//108475

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